Privacy Policy
Last updated: September 5, 2026
This Privacy Policy describes how Sakhi Infotech collects, uses, stores, and discloses information when you use our website, submit an enquiry, request a quote, contact us, or otherwise use our services.
We use information provided to us to respond to enquiries, provide requested services, communicate with customers, maintain our website, and improve our services. By using our website, you acknowledge this Privacy Policy.
1. Information We May Collect
Information You Provide
Depending on how you interact with us, we may receive information such as:
- Your name and business or organization name.
- Email address and telephone number.
- Address or location information that you choose to provide.
- Details included in enquiries, support requests, quote requests, payment-related communications, or other messages you send to us.
Technical and Usage Information
When you visit our website, standard technical information may be collected automatically by our hosting, security, analytics, or other website technologies. This may include IP address, browser type, device information, pages viewed, referring pages, approximate usage information, and dates or times of visits.
2. Cookies and Similar Technologies
Our website may use cookies or similar technologies to support essential website functions, remember preferences, understand website usage, and improve website performance.
You can control or disable cookies through your browser settings. Some website functions may not operate as intended if certain cookies are disabled.
For more information, please see our Cookie Policy.
3. How We Use Information
We may use information we receive for purposes including:
- Responding to enquiries and service requests.
- Preparing or discussing quotations and project requirements.
- Providing website, IT, Microsoft 365, and related services requested by customers.
- Communicating about an active service, enquiry, transaction, or support request.
- Operating, maintaining, securing, and improving our website and services.
- Preventing fraud, abuse, unauthorized access, or other harmful activity.
- Complying with applicable legal or regulatory obligations.
4. How We Share Information
We do not sell your personal information as a normal part of operating our business.
Information may be shared with service providers or technology providers when reasonably necessary to operate our website, communications, hosting, payment processing, security, analytics, or requested services. Such providers may process information on our behalf.
We may also disclose information when required by law, valid legal process, governmental request, or when reasonably necessary to protect our rights, users, property, security, or the public.
5. Data Retention
We retain information only for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, protecting security, and meeting legal obligations.
6. Data Security
We take reasonable measures intended to protect information against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Choices and Requests
Depending on applicable law, you may contact us to ask about personal information we hold about you, request correction of inaccurate information, or request deletion where applicable.
Some information may need to be retained where we have a legal obligation, legitimate business need, or other lawful basis to do so.
8. Third-Party Websites and Services
Our website may contain links to websites or services operated by third parties. We do not control those third parties and are not responsible for their content, security, or privacy practices. We recommend reviewing the privacy policies of third-party websites before providing them with personal information.
9. Children's Privacy
Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe that a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, or legal requirements. When we make changes, we will update the “Last updated” date shown on this page. We encourage you to review this page periodically.
11. Contact Us
If you have questions about this Privacy Policy or want to make a privacy-related request, please contact Sakhi Infotech.