OUTLOOK
Outlook Support
Help with Outlook profiles, send/receive problems, mailbox connectivity, account configuration and common PST/OST-related issues.
Microsoft 365 Business Support
Microsoft 365 support that keeps your business email and collaboration working.
Independent technical assistance for Microsoft 365, Outlook, Exchange Online, Microsoft Teams, SharePoint and OneDrive. We help businesses troubleshoot, configure and manage common Microsoft 365 requirements.
Independent service: Sakhi Infotech is not Microsoft Corporation and does not claim Microsoft affiliation, authorization or endorsement.
Microsoft 365 Support Areas
Outlook — profiles, email, connectivity and configuration
Exchange Online — mailboxes, email flow and DNS
Microsoft Teams — meetings, calling and collaboration issues
SharePoint & OneDrive — files, sync and permissions
Administration — users, licenses and tenant tasks
Email Migration — planning and migration assistance
Our Services
Microsoft 365 support for everyday business requirements
Focused technical assistance for email, communication, file sharing and collaboration.
EXCHANGE
Exchange Online
Assistance with mailbox management, email flow, shared mailboxes, domain/DNS configuration and Exchange Online administration.
TEAMS
Microsoft Teams
Support for Teams meetings, calling, collaboration, permissions and common sign-in or configuration problems.
FILES
SharePoint & OneDrive
Help with synchronization, file sharing, document libraries, permissions and collaboration-related issues.
ADMIN
Microsoft 365 Administration
Support with users, licenses, account configuration and routine Microsoft 365 administrative tasks.
MIGRATE
Business Email Migration
Planning and technical assistance for moving business email to Microsoft 365 and configuring users and mailboxes.
Troubleshooting
Common problems we can help investigate
Describe the symptom and environment. We assess the issue before discussing the appropriate support work.
✓Microsoft 365 sign-in or account access problems
✓Outlook not sending or receiving email
✓Outlook profile or mailbox connectivity issues
✓Microsoft 365 email configuration problems
✓Exchange Online mailbox and email-flow issues
✓Teams login, meeting or collaboration issues
✓OneDrive synchronization problems
✓SharePoint permission and file-access issues
✓User onboarding and license assignment
✓Business email migration requirements
Independent Technical Support
Support focused on the issue, not a one-size-fits-all answer.
We first understand the problem, review the relevant configuration and then discuss the practical next step. Remote assistance is provided using an agreed support method.
Diagnose firstUnderstand the actual issue before action.
Clear scopeAgree what support is required.
Security-awareNever ask customers to share passwords or OTPs.
Remote supportSuitable issues can be handled remotely.
01
Microsoft 365 Email
Outlook, Exchange Online, mailboxes, email flow and related configuration.
02
Collaboration
Teams, SharePoint and OneDrive support for communication and file collaboration.
03
User & License Administration
Assistance with account setup, users and appropriate license assignment tasks.
04
Migration & Setup
Support for business email migration and Microsoft 365 environment setup requirements.
How It Works
A simple Microsoft 365 support process
01 — CONTACT
Tell us the issue
Call or submit the support form with the business problem and relevant details.
02 — ASSESS
Understand
We identify the likely area involved and clarify the required support.
03 — SUPPORT
Work on it
Using an agreed method, we troubleshoot, configure or assist with the requirement.
04 — VERIFY
Check the result
We review the relevant issue and confirm what has been completed.
FAQ
Microsoft 365 Support FAQ
Do you provide Microsoft 365 technical support?
Yes. Sakhi Infotech provides independent remote technical assistance for Microsoft 365, Outlook, Exchange Online, Microsoft Teams, SharePoint and OneDrive.
Can you help with Outlook email problems?
Yes. We can assist with common Outlook send/receive, profile, account configuration and mailbox connectivity issues.
Can you help set up Microsoft 365 email?
Yes. We can assist with Microsoft 365 email setup, Exchange Online configuration, users and related domain/DNS configuration.
Can you help with Microsoft 365 user and license administration?
Yes. We can assist with routine user setup and license assignment tasks within the agreed support scope.
Do you provide remote support?
Yes. Suitable Microsoft 365 issues can be handled through an agreed remote-support method.
Are you Microsoft?
No. Sakhi Infotech is an independent IT services company and is not affiliated with, authorized by, endorsed by or sponsored by Microsoft Corporation.
Need help with Microsoft 365?
Tell us what is not working, what you need configured or what you are planning to migrate. We will start by understanding the requirement.